VOLKSWAGEN – Service & Repairs

Prestige cars, prestige service, prestige know-how We use specialised diagnostic equipment to keep your Volkswagen running like new From classics to contemporaries, we know and love Volkswagen.

Welcome Volkswagen Owners!

Wagen Kenner is been servicing a wide range of late model and older Volkswagen cars. We can provide you with the expert technical advise you need for Volkswagen repairs and Volkswagen servicing, across the Volkswagen range. Wagen Kenner is an exceptional, independent European car workshop, offering European car repairs and servicing to Volkswagen customers in Dubai, United Arab Emirates.

Your Best Alternative to Dealers

IF you love your car and want to receive a European car service without the European dealer price, the Wagen Kenner is your solution. By comparison to dealers, Wagen Kenner can save you up to 30% on the service and repair bill of your European Car. In fact, we are offering FREE CONSULATION.

How Is This Possible?

Firstly, dealers have expensive overheads: real estate, lots of staff and glass and steel showrooms, which you pay for when you book in your car to dealer workshops. At Wagen Kenner, you don’t have those overhead, the premises are simple, the workshop is functional and we only reinvest in our technical equipment and training. Secondly, our approach is tailored to suit you our premium customers. That is, we will examine your vehicle, listen to you describing your diving needs and provide advice on repairing or servicing your vehicle based on our conversation, not based on a formula prepared for the public. We call it “boutique service”. Thirdly, we shun the “replacement mentality” of dealers – we aim to repair components if possible. Our number one priority is to benefit our customers. Therefore, maintaining the safety and reliability of your vehicle is paramount, but at Wagen Kenner you can achieve this at a fraction of the dealer’s cost. Fourthly, we pass on the benefit of choice in spare parts. Unlike dealers, we are not bound to one spare parts supplier. We are able to source genuine parts from suppliers across the region and internationally to ensure we acquire quality parts the best possible price for our customer. On the other hand, we can also purchase genuine parts from the manufacturer, carrying the premium price. The benefit here is that we offer you the choice. Our flexibility enables us to pass on the benefit of choice to our customers

Maintenance Reduces Unexpected Expenses in Volkswagen cars

In order to maintain your Volkswagen at optimal performance and minimize unexpected expensive repairs, we can examine your Volkswagen as follows:

While it is in for a service, we will identify any additional repairs and servicing that will protect your valuable investment;

We will carry out a safety inspection at this time; We comply with manufacturer’s log book servicing for your Volkswagen. We will explain to you in detail what the manufacturer’s recommendations are, what repairs or replacements we have identified and provide you with the information to make the choice about how you want your car repaired.

For example, the manufacturer may recommend that coolant and brake fluid be replaced “at periodic times”. We have the equipment to test these fluids and gauge whether they do in fact, require replacement. All servicing is carried out to the highest standard and fully documented. Service documents and records are kept for your Volkswagen on our database.

Volkswagen Service Schedule

Late model Volkswagen service schedules can be confusing to customers because there are up to seven service schedules available (from A to G) and it is not always obvious what is required or what is included in a service. However, with our knowledge and experience in servicing and repairing Volkswagen vehicles, we can work out what is required and provide you with an estimate of the work needed. Snapshot of the Volkswagen Service Schedule

The Volkswagen service schedule works both on mileage and time with set criteria; below is a snapshot of the manufacturer’s approach.

For low mileage vehicles, we are happy to discuss your service options. However, whilst your vehicle is under warranty, we will follow the service schedule as described by Volkswagen to ensure your warranty is not voided. After that, we consider all aspects of the vehicle’s age and mileage and make recommendations based on that.

Older model Volkswagen vehicles which do not have service reminders are similar, following the 15,000 kms or 12 months schedule. They generally have a major service every 60,000kms or four years.